Privacy Policy

At Smooth Convo one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Smooth Convo and how we use it. If you have additional questions or require more information about our Privacy Policy, contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information that they share and/or collect in Smooth Convo. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that we ask you to provide, and the reasons will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including:

  • Send you emails
  • Find and prevent fraud
  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

Log Files

Smooth Convo follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services’ analytics.

The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.

These are not linked to any information that is personally identifiable. The purpose of the information is to analyze trends, administer the site, track users’ movement on the website, and gather demographic information.

Google DoubleClick DART Cookie

Google, as a third-party vendor, uses cookies to serve ads on our website. Google’s use of the DART cookie enables it to serve ads to our users based on their visits to our site and other sites on the internet. Users may opt out of the use of the DART cookie by visiting the Google Ad and Content Network Privacy Policy. Including this information helps in providing transparency about the use of third-party cookies like the Google DoubleClick DART cookie on your website.

Ads

You may consult this list to find the Privacy Policy for each of the advertising partners of Smooth Convo. Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Smooth Convo, which are sent directly to users’ browsers. They automatically receive your IP address when this occurs.

These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Smooth Convo has no access to control the cookies that are used by third-party advertisers.

Third-Party Advertising

Smooth Convo’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.

You can choose to disable cookies through your individual browser options. For more detailed information about cookie management with specific web browsers, you can find the browsers’ respective websites.

CCPA Privacy Rights

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Appeal that a business deletes any personal data about the consumer that a business has collected. Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. It entitled every user to the following rights:

You may request copies of your personal data. We may charge you a small fee for this service.
You may appeal that we correct any information you believe is inaccurate.
You also may request that we complete the information you believe is incomplete.

You may appeal that we erase your personal data under certain conditions.
You may request that we restrict the processing of your personal data under certain conditions.

You may object to our processing of your personal data under certain conditions.
You may request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Smooth Convo does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to quickly remove such information from our records.

Privacy Policy Changes

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective instantly after we post them on this page.